Everything you need to know about a-ticPro — tickets, vendors, events, and accounts.
a-ticPro is an all-in-one event ticketing and vendor management platform by Againstar House Sdn. Bhd., built for Malaysian events of all sizes — from community markets to large-scale expos.
Anyone! Attendees can browse and purchase tickets, vendors can apply to sell at events, and event organisers can manage everything from one dashboard.
Browsing events and creating an account is free. Ticket purchases are subject to the event's pricing. Vendors may be subject to a subscription or commission fee depending on the event.
We currently focus on events across Malaysia. Our platform supports both physical and hybrid events nationwide.
Go to the Events page, find an event you like, and click 'Buy Ticket'. You'll be guided through the payment process and receive a QR-code ticket via your account.
Log in and go to your Dashboard. All purchased tickets are listed under 'My Tickets' with their QR codes ready for scanning at the event.
Yes. From your ticket page, use the 'Send Ticket' option and enter the recipient's registered email address.
Your ticket is always accessible from your account dashboard. Log in at any time to retrieve your QR code.
Refund policies are set by individual event organisers. Please check the event details page or contact the organiser directly for their refund terms.
Register for an account and select 'Vendor' during sign-up. Once approved by our admin team, you can browse events and submit vendor requests to participate.
From your Vendor Dashboard, go to 'Events', find the event you want to join, and submit a vendor request. The event organiser will review and approve your application.
You can add products to an event once your vendor request has been approved by the organiser. Go to 'My Products' and select the approved event.
Vendor participation may be subject to a subscription plan or per-event fee. Check the Subscription page in your vendor dashboard for current plans.
Your Vendor Dashboard includes a Sales section showing all transactions, product performance, and revenue summaries per event.
Click 'Register' on the top navigation bar. Fill in your details, choose your account type (Attendee or Vendor), and submit. You'll be logged in immediately.
On the login page, click 'Forgot Password' and enter your registered email. You'll receive a reset link shortly.
Yes. Go to your Profile page from the dashboard and update your email. You may need to verify the new address.
Please contact us via the Contact page to request account deletion. We'll process it within 3 business days.
a-ticPro supports online payment via ToyyibPay, SenangPay, and RazerPay — covering FPX (online banking), credit/debit cards, and e-wallets.
Yes. All payments are processed through certified Malaysian payment gateways. We do not store your card or banking credentials.
This can happen due to a network timeout. Please check your dashboard first — your ticket may already be there. If not, contact us with your transaction reference.
Instalment options depend on your bank and the payment gateway used. Check with your bank if your card supports BuyNow PayLater or instalment plans.
Still have questions?
Our team is happy to help. Reach out and we'll get back to you as soon as possible.